In your salon
Display a QR code on your screen. Your client scans with their own phone and can pay straight away. Sovado updates the payment status automatically.
Paying with a QR codeSOVADO PAY
Payments without
the extra steps.
At the counter or from anywhere. Let clients pay using a link or QR code. Payments, clients and appointments come together in Sovado.
Card: 2% + €0.25 · iDEAL: €0.45€0 per month · Includes Stripe processing fees
YOUR WAY
Four moments.
One payment solution.
From paying ahead to the last moment at the counter. Sovado Pay moves with your working day.
On your phone
Accept contactless payments with Tap to Pay. Use a compatible phone as your payment terminal and receive the payment directly in Sovado.
Discover Tap to PayBefore the appointment
Request the full amount or a deposit in advance using a payment request. Linked to the appointment already in your calendar.
Sorted in advanceFrom anywhere
Share a payment link for a treatment, product or outstanding amount. Your client pays wherever it suits them.
From request to paid
AT THE COUNTER
A tap.
And on with your day.
From a great treatment to a smooth goodbye. With Tap to Pay, your client pays contactlessly on your phone.
Discover Tap to PayCONTACTLESS PAYMENTS
Your phone is
your payment terminal.
Your client holds a contactless card or wallet near your phone. The amount is ready in Sovado. That’s the simplicity behind Tap to Pay.
Contactless paymentsConnected to checkout
Use Tap to Pay on a supported device.
The Sovado app is coming to
9:41▰
sovado paySTUDIO NOVA€42.50Cut & styleProcessed by Stripe
Your client chooses.
Stripe processes the payment.
SORTED IN ADVANCE
Let clients pay
before they arrive.
Send a payment request for the full treatment or a deposit. Choose the amount and link the existing appointment. Sovado keeps track of what you’ve received.
Facial treatmentEva Jansen · 24 October, 10:30
€75- 1Appointment in the calendarLink your payment request
- 2Request €25 in advanceShare the payment link with your client
- €25 receivedVisible with the appointment
CONNECTED, EVEN FROM AFAR
Send a payment.
Wherever your client is.
Email a payment request or display a QR code on your screen. Your client can pay straight away on their own phone. Sovado checks the payment status and updates your overview.
sovado payPayment requestFOR LISA BAKKER€65.00Treatment · Studio Nova
Payment link by email
SentPaid
STUDIO NOVA€65.00Scan with your phone.
Pay straight away.
Pay straight away.
On your screenPaid
ROOM FOR YOUR WORKING DAY
Attention for your client.
Clarity for you.
Send a payment request between appointments. Check what’s already been paid. Manage it all in the same workspace as the rest of your salon.
Explore payment requests
WHEN PLANS CHANGE
Refunds,
without the hassle.
Open a transaction and request a full or partial refund. Right from Sovado. Stripe processes the refund; you track its status in the same place.
EJ
Eva JansenDeposit · SVD 0082
€25.00PaidRefunded
Request refundStatus updated
SIMPLE PRICING
No separate subscription.
Just a fee per transaction.
No monthly Sovado Pay fee. You only pay when a payment succeeds.
CARD PAYMENTS
2%+ €0.25
per successful card transaction
iDEAL | Wero
€0.45
€0 per month
A fixed fee per transaction. No percentage.
- No separate Sovado Pay subscription
- No minimum turnover
Here’s what that looks like.
The fee for the same amount, by payment method.
| Payment | Card | iDEAL |
|---|---|---|
| €50 | €1.25 | €0.45 |
| €100 | €2.25 | €0.45 |
| €150 | €3.25 | €0.45 |
Includes Stripe processing fees.
Discuss pricing for your salon
Card payments cost 2% of the amount plus a single €0.25 fee per transaction. For iDEAL, you pay only €0.45 per transaction. There is no additional Stripe fee. Your Sovado software plan is separate.
IN TRUSTED HANDS
Payments with
confidence.
stripe
Payments are processed by Stripe. Your client enters card details through Stripe’s payment fields. Sovado receives the payment status and connects it to your records.
- iDEAL | Wero, Bancontact, Visa, Mastercard, American Express, Maestro, Discover, Apple Pay and Google Pay
- Card details through Stripe, payment overview in Sovado
- Linked to the selected client and appointment
Which payment methods can my client use?
Your client can pay with iDEAL | Wero, Bancontact, Visa, Mastercard, American Express, Maestro, Discover, Apple Pay and Google Pay. Apple Pay and Google Pay are offered on compatible devices and browsers with a configured wallet.
What does Sovado Pay cost?
Each successful card payment costs 2% of the amount plus €0.25 per transaction. iDEAL costs a fixed €0.45 per transaction, with no percentage fee. There is no monthly Sovado Pay fee and Stripe processing fees are included. Your Sovado software plan is separate.
Do I need a payment terminal?
Payment links and QR payments do not require a separate terminal: your client pays on their own phone. With Tap to Pay, you can also accept contactless payments on a compatible salon phone.
Can I request a deposit?
Yes. Create a payment request for the amount you want and link it to the client and appointment. Once paid, the received amount appears with the appointment. This is a separate payment request; payment during online booking is not part of this feature yet.
Can I refund payments?
Yes. Open the transaction in Sovado Pay and request a full or partial refund. Track its status with the payment. Stripe handles the processing.
What happens if a client hasn’t paid?
Sovado tracks the payment status automatically. If a payment request emailed from checkout is still open after 24 hours, Sovado schedules a reminder to your client. You can see outstanding amounts and delivery status in your overview. Showing only a QR code does not provide an email address to send a reminder to.
Where can I find my transactions?
In your Sovado Pay overview. You can see received payments, open requests and refunds, and search and filter by payment status and method.
Are payments automatically linked to appointments?
When you select an appointment for a payment request, Sovado updates its payment status and received amount after Stripe confirms the payment. Checkout uses the client and appointment you selected.
Can I use Sovado without Sovado Pay?
Yes. Sovado Pay is optional. Activate it when you want to receive online payments. Other available features depend on your Sovado plan.
SOVADO PAY
Less admin.
More attention for your client.
Make payments part of your working day. In the same workspace where you already run your salon.
Get started with Sovado PayCard: 2% + €0.25 · iDEAL: €0.45 per transaction€0 per month. Includes Stripe processing fees. Your Sovado software plan is separate.