Sovado add-ons
Attention for your client.
An answer on the phone.
The phone assistant can answer practical salon questions and help with appointments using your Sovado schedule. The feature is available in an invitation-only beta after the phone connection has been set up.
All plans: add-on · beta
SovadoPhone assistant · betaSThe phone assistant
For salons that want help handling appointment calls while the team provides treatments.
How to use itYour salon as the starting point
A conversation based on your services.
The assistant uses your configured salon information, treatments and team members. It can retrieve available days and times for an appointment. Carefully set up your services, opening hours and information for phone enquiries first.
- Answer questions about salon information and treatments.
- Look up team members and available times.
- Create an appointment using Sovado's scheduling logic.
SovadoCalendarSA good day starts here.
When plans change, too
Help with an existing appointment.
The assistant can find, reschedule and cancel appointments. Actions involving existing client details may require verification. When transferring a call is unavailable or unsuitable, a callback request can provide a next step.
Handle existing appointments with the required verification.
Record a callback request.
View call information and callback requests in Sovado.
A considered introduction
Set up, test and review.
After an invitation, set up the assistant and phone connection. Check its behaviour using familiar questions from your salon. Beta status means access and technical readiness must be confirmed first.
Review salon information and phone settings.
Test sample questions and appointment scenarios.
Manage and pause the assistant.
In your salon
From possibility
to everyday practice.
See AI receptionist in a familiar salon situation.
- 01
Request beta access
Use the phone assistant page in your account to request access.
- 02
Set up your assistant
After an invitation, configure your salon information and the required phone connection.
- 03
Test before use
Check bookings, change requests and callback requests with your own salon settings.
What you need
Good to know in advance.
The AI receptionist is an add-on with Solo, Professional and Complete. Access still depends on the invite-only beta and phone setup. Check the available call bundle and any usage charges before using the assistant.
View plans and costsA few things to know
Questions about
AI receptionist.
From your first choice to everyday use. This helps you assess the options.
Ask your own questionCan I activate the assistant immediately?
The phone assistant requires invitation-only beta access. Request access first, then complete the required setup and checks.
Can the assistant really make appointments?
Yes, the assistant can check availability and manage appointments. Your beta access, salon settings and phone connection must be ready.
Can I keep my existing phone number?
That depends on your phone setup and provider. Have the number or forwarding arrangement confirmed first; keeping your number is not a standard promise here.
What does the assistant cost?
The AI receptionist is a separate add-on with every plan, including Complete. Call bundles and any extra usage have their own terms; review them before activation. Beta access and phone setup are still required.
Your next step
Discover what Sovado
means for your salon.
Explore the setup or discuss your questions first. Choose what suits your salon.