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Automations

Personal contact.
Automatically taken care of.

A reminder before an appointment, a thank-you after a visit or an invitation to return. You choose the moment and write the message. Sovado takes care of sending it.

Start your 14-day free trialHow it works
  • The right momentConnect with an appointment or client milestone.
  • Your own wordsWrite the way you speak in your salon.
  • Less manual workSet it up once and manage it in one place.

From client moment to message

You make it personal. Sovado handles the timing.

Start with a thank-you after a completed treatment, for example. Choose a template or create your own flow. Then decide what to send and when.

  1. 01

    Choose a trigger

    A completed appointment, a birthday or a client who hasn’t visited for a while.

  2. 02

    Make it personal

    Adjust the text and include your client’s first name, for example. Set your preferred delay.

  3. 03

    Check and switch on

    Preview your email, send a test and activate the flow when everything is right.

Before, after and between visits

Stay in touch in a way that fits.

Relevant follow-up

A good reason to get in touch.

Invite a client back after a chosen period, send a birthday message or request a review after a completed appointment. You choose the trigger, audience and content.

You stay in control

Automatic, with you in control.

Choose your channel and timing, edit a message or pause a flow. The sending history shows which messages are scheduled, sent or skipped. Your client’s communication preferences are always respected.

More about client management

The plan that fits

Standard messages in every plan. More follow-up with Complete.

Appointment confirmations and reminders are included as standard. Complete also includes marketing automations, return campaigns and advanced workflows. These features cannot be added separately to Basis or Professional.

Email is the default channel. SMS requires configured sending and sufficient credit; SMS usage is charged separately.

Included with Complete

€49.95 / month

excl. VAT · billed monthlyCompare plans

Quick answers

Good to know.

Not sure which client moment is a good starting point for your salon? We’re happy to help.

Get in touch
Can I write my own messages?

Yes. You can customise text and timing and build your own flow around a supported trigger.

Do marketing messages go to every client?

No. Consent and communication preferences remain decisive. Selecting an audience does not override those preferences.

Can I use SMS?

The editor supports SMS as a separately enabled channel. It requires configured sending, appropriate consent and SMS credit.

Is there an automatic waiting list?

The central waiting list and its associated flows are not yet available. Last-minute slots are a separate implemented add-on.

Start with one message

More attention. Less to remember.

Discover how to follow up on client moments automatically, in a way that suits your salon.

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