Sovado add-ons
A personal message.
At the right moment.
A reminder before an appointment, a thank-you afterwards or an invitation after a while. Set the trigger, timing and content once, and let Sovado follow relevant client moments.
Add-on with Solo and Professional · included with Complete
SovadoAutomationsSA personal follow-up.
Noor · Cut & style
Would you like to share how your visit went?
For salons that want to organise recurring client communications carefully.
How to use itStart with one client moment
Choose an existing flow or build your own.
Use an available salon flow for appointment reminders, changes, thank-you messages, birthdays or returning clients. You can also build your own flow around a supported trigger. Tailor the content to your salon without sending everything manually.
An appointment created, moved, cancelled or completed.
An upcoming appointment or a no-show.
A birthday, a longer period of inactivity or points earned.
Timing and content
Write as you would speak to your client.
Set the delay, audience and message. Include details such as the first name, treatment and appointment time. Preview the email and send a test before using the flow. Actual sending takes client preferences into account.
- Delays in minutes, hours or days.
- An audience that fits the client moment.
- Email as standard; enable SMS deliberately with credit.
SovadoNewslettersS
Ready for something new?
From a subtle shine to a warm copper. Discover the treatment that suits you.
Explore our treatments →A useful follow-up
Make coming back inviting.
A client who hasn't visited for a while may be considering another appointment. A friendly invitation with a booking option can help. Check your message and timing, and avoid different flows repeating the same message.
- A return invitation after your chosen period.
- A thank-you or review request after a completed visit.
- Manage and pause flows when your approach changes.
SovadoClientsSNoor de Vries
Fictional client · Studio NovaPrefers natural tones. Favourite stylist: Sophie. Last time: warm copper.
In your salon
From possibility
to everyday practice.
See Automations in a familiar salon situation.
- 01
Choose the moment
For example, select a thank-you after a completed appointment.
- 02
Make it personal
Set a two-hour delay, write your message and check the email preview.
- 03
Switch it on with care
Check the audience and preferences. Activate the flow and monitor sending status.
What you need
Good to know in advance.
Standard appointment confirmations and reminders are included in every plan. Advanced automations, win-back, rebooking and birthday campaigns, no-show follow-ups and last-minute campaigns are an add-on with Solo and Professional and included in Complete. Sending must be configured; SMS usage is charged separately.
View plans and costsA few things to know
Questions about
Automations.
From your first choice to everyday use. This helps you assess the options.
Ask your own questionCan I write my own messages?
Yes. You can customise text and timing and build your own flow around a supported trigger.
Do marketing messages go to every client?
No. Consent and communication preferences remain decisive. Selecting an audience does not override those preferences.
Can I use SMS?
The editor supports SMS as a separately enabled channel. It requires configured sending, appropriate consent and SMS credit.
Is there an automatic waiting list?
The central waiting list and its associated flows are not yet available. Last-minute slots are a separate implemented add-on.
Your next step
Discover what Sovado
means for your salon.
Explore the setup or discuss your questions first. Choose what suits your salon.