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Email us directly Opens your email app SUBSCRIPTION & INVOICESSomething to sort out?
A question about your plan, invoice or payment? We’ll help make things clear.
Ask a billing question By email, with the right subject line LET’S TALKPrefer a conversation?
Give us a call and we’ll work through your question together.
085-2500793 Contact by phonePrefer to write your own email? info@sovado.nlInclude your salon name so we can help you sooner.
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Ask us your questionGetting started & switching
A good start, your first settings and switching to Sovado.
4 answersCalendar & appointments
Everything about scheduling, availability and online appointments.
4 answersAccount & team
Logging in, access, team members and your business details.
4 answersClients & messages
Keep client details up to date and stay in touch.
4 answersCheckout & payments
Complete sales, find receipts and connect payment methods.
4 answersSubscription & invoices
Manage your plan, invoices, payment status and changes.
4 answersSalon website
Publish your website, connect a domain and receive bookings.
4 answersAdd-ons & integrations
Activate extra features and set up integrations.
4 answersQUICK ANSWERS
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your question too.
A quick answer to a frequently asked question.
Browse all topicsWhere can I log in to my account?
Your Sovado workspace is at app.sovado.nl. The Log in button at the top of this website takes you to the account environment.
Read the guideWhere can I download my Sovado invoices?
In your account, go to Settings, then Sovado invoices. This is where you'll find Sovado's subscription invoices for your business.
Read the guideWhy can't I see available times?
A time is only bookable when the service, team member, location and available time fit together. Existing appointments and buffers also count.
Read the guideWhat if I can't remember my password?
If you can no longer log in, contact support from the email address associated with your account. The current login page does not have a separate self-service password recovery feature.
Read the guideBIG QUESTIONS. SMALL QUESTIONS. ALL WELCOME.
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