Getting started & switching
A good start, your first settings and switching to Sovado.
- What should I set up first?
- Can I bring my clients and appointments with me?
- How do I start the free trial?
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Getting started & switchingWhat should I set up first?Getting started & switchingCan I bring my clients and appointments with me?Getting started & switchingHow do I start the free trial?Getting started & switchingCan I work with several locations?Calendar & appointmentsHow do I add an appointment myself?Calendar & appointmentsWhy can't I see available times?Calendar & appointmentsHow do I change or cancel an appointment?Calendar & appointmentsCan a client book several treatments at once?Account & teamWhere can I log in to my account?Account & teamWhat if I can't remember my password?Account & teamHow do I give a team member access?Account & teamWhere do I update my business details?Clients & messagesHow do I add a client and maintain their details?Clients & messagesCan I archive a client and restore them later?Clients & messagesWhy isn't my client receiving a message?Clients & messagesHow do I send a newsletter?Checkout & paymentsHow do I complete a sale?Checkout & paymentsWhere can I find receipts and sales figures?Checkout & paymentsHow does paying with Sovado Pay work?Checkout & paymentsWhat should I do if a terminal payment fails?Subscription & invoicesWhere can I download my Sovado invoices?Subscription & invoicesHow do I change my subscription?Subscription & invoicesWhat if my payment to Sovado fails?Subscription & invoicesHow do I cancel my subscription?Salon websiteHow do I edit my salon website?Salon websiteHow do I connect my own domain name?Salon websiteCan I keep my existing website?Salon websiteHow do I check my online booking flow?Add-ons & integrationsHow do I activate an add-on?Add-ons & integrationsWhere do I manage my SMS credit?Add-ons & integrationsCan I connect Sovado to my own calendar?Add-ons & integrationsHow can I use the AI receptionist?
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Help with every part.
From your first settings to your everyday work.
Choose the topic you'd like to know more about.
Calendar & appointments
Everything about scheduling, availability and online appointments.
- How do I add an appointment myself?
- Why can't I see available times?
- How do I change or cancel an appointment?
Account & team
Logging in, access, team members and your business details.
- Where can I log in to my account?
- What if I can't remember my password?
- How do I give a team member access?
Clients & messages
Keep client details up to date and stay in touch.
- How do I add a client and maintain their details?
- Can I archive a client and restore them later?
- Why isn't my client receiving a message?
Checkout & payments
Complete sales, find receipts and connect payment methods.
- How do I complete a sale?
- Where can I find receipts and sales figures?
- How does paying with Sovado Pay work?
Subscription & invoices
Manage your plan, invoices, payment status and changes.
- Where can I download my Sovado invoices?
- How do I change my subscription?
- What if my payment to Sovado fails?
Salon website
Publish your website, connect a domain and receive bookings.
View all 4 questionsAdd-ons & integrations
Activate extra features and set up integrations.
- How do I activate an add-on?
- Where do I manage my SMS credit?
- Can I connect Sovado to my own calendar?
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and what you need help with.
Help with Sovado
For questions about your account, settings or everyday use.
georgbdg@gmail.com Opens your email appBilling questions
For questions about your subscription, invoices or a payment to Sovado.
georgbdg@gmail.com Opens your email appLet's talk
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