The answer
Open the appointment in the calendar to manage its details or status. After a change, also check what client communications are configured.
How it works
- Find the appointment in the calendar or list view.
- Use Edit to change the time, service or team member. Check the new availability.
- To cancel the appointment, use the cancellation action and check the confirmation.
- Check the updated appointment and inform the client where needed. Arrived, completed and no-show are different statuses from cancelled.
Good to know
More about Calendar & online booking Cancelling an appointment does not automatically issue a refund. Check any payment separately.