The answer
If you can no longer log in, contact support from the email address associated with your account. The current login page does not have a separate self-service password recovery feature.
How it works
- Check that you're using the correct account address and whether your password manager has a saved password.
- If you are a team member who has not activated their account yet, check the salon's invitation first.
- If you still cannot get access, email support with your account address and salon name.
- Describe the message you see. Support can explain the possible next steps for your account.
Good to know
Never include your password, complete payment details or a copy of your ID with an initial support question.